Consumer complaints raise concerns about Pacifica minivans

Arizona drivers of 2017 Chrysler Pacifica minivans have had to deal with various mechanical problems. The manufacturer has already issued four recalls for the vehicle, and the Center for Auto Safety has alerted the National Highway Traffic Safety Administration about a potentially dangerous stalling issue and asked for another recall.

The safety organization has formally petitioned the NHTSA to look into reports that the minivans stall inexplicably. Citing 50 complaints already sent to the federal agency by consumers, the group described how the stalling prevents drivers from accelerating, decelerating or having the benefit of power steering. Drivers described having to coast on a road while trying to pull over. In one complaint, the owner wrote that a new minivan driven only 205 miles had already stalled five times.

Crashes or injuries have yet to be attributed to the stalling problem. A representative from the manufacturer said that the company would consider the complaints and take action if necessary. The petition issued by the Center for Auto Safety obligates the NHTSA to start a preliminary evaluation of the power loss problem, which has the potential to lead to a recall.

Manufacturers could face legal liability when defective parts lead to the injury or death of consumers. A person who experienced a crash because of defective parts could consult an attorney about the possibility of a lawsuit based on products liability law. Legal counsel could try to determine if the defective product harmed other people. An attorney could also have access to an independent accident investigator who may look at the circumstances of a crash and provide testimony about faulty equipment. After organizing evidence about the cause of an accident and the client's medical expenses, an attorney might file a lawsuit and pursue damages.

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  • United States District Court | District Of Arizona
  • Maricopa Country Bar Association
  • State Bar Of Arizona
  • United States Court Of Appeals | Ninth Circuit

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